ACCOUNT AND DATA

Delete your Axis account

Axis by Believe gives every user a direct way to permanently delete their account and associated data.

01

Delete from the Axis app

If you can sign in, open your profile, find the Account section, select Delete account, and confirm. Your account and content are removed from Axis's live systems immediately.

02

Request deletion without the app

If you no longer have access to the app, send the request from the email address associated with your Axis account. We may reply to verify that you own the account before completing the request.

Email an account-deletion request

03

What is deleted

  • Your Axis authentication account and profile information.
  • Posts, audio, questions, bookmarks, likes, notifications, roles, and other account activity.
  • Profile photos and student-verification documents stored by Axis.
04

Backup copies

Residual copies may remain in isolated backups for up to 30 days before being permanently deleted. Limited records may be retained longer only when required by law or necessary for security and fraud prevention.

Account deletion is permanent and cannot be undone.