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Email us and we’ll review your request. Never send your password or authentication codes.

Email Axis Support

• Signing in, account access, and password-reset issues.
• Student verification and profile-information corrections.
• Reporting unsafe, abusive, infringing, or unlawful content or behavior.
• Audio, notifications, posting, playback, or other technical problems.
• Privacy questions, data requests, and account deletion.

Include enough context for us to investigate without sending sensitive information that is not needed.

• The email address associated with your Axis account, when the request concerns your account.
• A short description of what happened and the steps that led to the issue.
• Your device platform, app version, and a screenshot when relevant.
• For a safety report, include the profile or post involved and why you believe it violates the rules.

You can also review our legal documents or request permanent account deletion.

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